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Help FAQs

You can renew your SunSmart membership online by following these steps:

Log in and confirm your email
Click the renew membership button on your dashboard
Either accept the recommended policies for instant renewal, or upload a custom policy

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Simply complete an application to join the SunSmart program.

Once it's completed, we'll be in touch with you within 7 business days to confirm your details and let you know how to become SunSmart.

Our team will endeavor to process your application within 7 working days. It is usually faster if you agree to implement the Cancer Council NSW SunSmart policy instead of a custom policy.

Please complete the contact form above and describe your issue. Our team will endeavor to complete your request within 7 working days.

Cancer Council NSW Aboriginal Respect Symbol

Cancer Council NSW acknowledges the traditional custodians of the land on which we live and work. We pay our respects to the elders past and present and extend that respect to all other Aboriginal and Torres Strait Islander peoples.

Aboriginal Respect Symbol designed by Marcus Lee Design for Cancer Council NSW.

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How do I renew my SunSmart membership?

I can’t find my organisation when I search for it on the SunSmart website. Can I still apply?

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